Integrate with Oracle Process Automation in Journeys

Integration with Oracle Process Automation (OPA) enables you to extend journeys and create Process Automation tasks for automating certain business processes in your organization.

When assigned, the task performer can initiate and track the status of the request in their journey or journey task. For example, asset request for a new hire.

Before You Start

• Purchase OPA to use with Journeys. OPA is then automatically provisioned to your environments.
• Configure Oracle Identity Cloud Service.
• In OPA, configure and activate the process application you need to use.
• For more information about OPA, see these resources on Oracle Help Center:
  • Using Oracle Cloud Infrastructure Process Automation guide
  • Oracle Process Automation guide

Configure the Journey Integration Task

1. Define the integration in the Setup and Maintenance work area.
   • Go to the Checklist Integrations task and add a new integration.
2. On the Add Integration page, select Process Automation as the Integration Category.
   • Select Structured process as the integration type. This denotes a process that includes a start event, end event, and other elements required for the flow.
   • Enter a unique integration code.
   • Select a process from the Process Name drop-down list.
3. Validate to confirm connectivity to the application and process defined in Oracle Integration. Click Save.
   • Enable and send information for process automation integration.
4. Save the integration details.
5. Go to the Checklist Templates task and create a task of type Process Automation.
6. Select the Process Configuration to which the task needs to be associated.
7. For each OPA process, you must set up two tasks as follows:
   • A task with Process Section 1 - Start Process to initiate the process.
   • A task Process Section 2 - Check Status to see the status of the process.
8. Assign the journey. When the task performer clicks Start, the process is initiated.