Journey Features with Only Alerts-Based Notification Support

These journey types only send out alerts-based notifications:

• Contextual journeys
• Event-based journeys
• Personal journeys
• Survey journeys

These actions only send out alerts-based notifications:

• Force-complete journeys
• Journey assigned email

You can perform these actions only when the processing mode for the journey template is Alerts based notification:

• Associate different notification templates for each task and journey.
• Include task groups in the journey template.
• Personalize the task reminder notification.
• Select the Directs or Organization option for assigning journeys.