Alerts for Change Requests with an In Error Status

You can notify individuals and their managers about errors that occurred when the manager approved a change request. For example, the change request included a stop time before the start time, or there was an issue with the environment.

You notify them using the Alerts Composer tool and the delivered HWM Time Change Request In Error alert. The alert includes two alert templates, that are both enabled by default:

  • Notify Individuals of In Error Change Request
  • Notify Managers of a Subordinate's In Error Change Request