Activate a Communication Campaign

After you have created the communication campaign, defined the audience, and scheduled emails, you activate the communication campaign so that scheduled emails are sent to employees.

When you activate a campaign, you can no longer modify the campaign details, schedule, and audience. To do that, you need to use the Redraft Campaign action to put it back to the Draft status.

Before you start

You need the Campaign Manager role.

Here's what to do

1. In My Client Groups, click Communicate.
2. On the Communicate page, locate the communication campaign you want to activate.
3. In the Actions menu, select Activate Campaign.

Results:

The communication campaign is set to Scheduled. The Overview section in the communication campaign becomes available.

What to do next

When you work in a test environment, it's recommended to manually run the Prepare Campaign Email and Send Campaign Email scheduled processes for the audience to be populated and for the email to be scheduled and sent. In a production environment, you need to set a schedule to run the scheduled process.