1. Administering and Using Oracle Me Applications
  2. Create a Communication Team

Create a Communication Team

You can create communication teams who have access to specific campaign parameters such as email sender profiles, predefined audiences, and campaign purposes while they create communication campaigns.

Campaign managers can then use these predefined configurations when creating communication campaigns. This helps promote a more tailored and secure experience.

Before you start

You need the Campaign Administrator role.

Here's what to do

  1. In the Setup and Maintenance work area, go to:
    1. Offering: HCM Communicate
    2. Functional Area: Employee Communications
    3. Task: Manage Communication Teams
  2. On the Manage Communication Teams page, click Add.
  3. In the Details section, enter a name and description for the communication team. Select the campaign purpose.
    • General: Select this option for general communications where a response isn't required. For example, a list of holidays.
    • Get Responses: Select this option to solicit a response on a particular subject. For example, asking employees if they prefer to work from home or the office.
    • Promote Journey: Select this option for a journey's related communication campaign. For example, a journey that's already assigned to employees, or to alert employees about a journey.
    • Select All if you want the communication team to create General, Get Responses, and Promote Journey communication campaigns.
  4. In the Team Members section, add campaign managers within your organization who can use the sender profile and predefined audience configurations defined for this specific team.
  5. In the Sender Profile section, select all possible sender profiles that could be used by this communication team when sending out communications to employees. The list contains the sender profiles that you created.
  6. In the Audience section, select all possible audiences that could be used by this communication team when sending out communications to employees. The list contains the predefined audiences that you created.
  7. In the Email Templates section, select the basic and advanced email templates you want to make available for this communication team. The list contains active templates only.
  8. Click Save and Close.
  9. On the Manage Communications Team page, select the Activate option for the team.