Before you define the address for the From and Reply-To fields, set a profile option
to make that change possible. If you’re not using the default email address, you must do
additional setup steps.
Here’s how you change the from and reply-to address for a specific workflow task:
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If you plan to use any address other than the default, you need to do these
steps to avoid email delivery issues:
- Make sure that Sender Policy Framework (SPF) is set up.
- Verify that whichever email address you want to use is valid.
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In the Setup and Maintenance work area, go to the Manage
Applications Core Administrator Profile Values task in the
Application Extensions functional area.
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Set the From and Reply To Email Address Configuration Enabled
(ORA_FND_BPM_FROM_EMAIL_ADDRESS_ENABLED) profile option to
Yes at the Site level. This setting will take effect
after about an hour.
-
In the Setup and Maintenance work area, go to the Manage Task
Configurations task in the Application Extensions functional
area. Or, depending on your offering, you might use a different functional area
or another approval setup task.
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In BPM Worklist, on the Task Configuration tab, search for the workflow task in
the Tasks to be configured pane.
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Select the task from the search results and click the Edit
task icon in the toolbar.
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Open the Notifications subtab.
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On the Notifications subtab, click the Expand More
icon.
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Select one of the Email: From and Reply To address
options.
- Select Default email address to use the default
from and reply-to address. The address that you see for this option is
the default from address. The default reply-to address is separate and
could be a different predefined value.
- Select Submitter to show the task submitter’s
email address. If that address can't be determined for a specific
notification, the default email address is used.
- Select the last option to show a specific email address. Enter the
address in quotes, for example
"your.company@oracle.com".
-
Click the Save icon in the Tasks to be
configured toolbar.
Tip: If you later want to revert to the default email address for all
workflow tasks, just set the profile option back to No at the
Site level.