How You Use Nudges to Assign Journeys for Employment Events
You can configure a nudge that automatically assigns a journey for specific employment events.
You configure nudges for the Human Resources module in the Nudge Configuration work area.
The following table lists the nudges that you can configure:
| Reason to Nudge | Purpose of Nudge |
|---|---|
| Employee's contract end date is approaching | Assign a journey to the recipient when the employee’s contract end date is approaching |
| Employee's probation period end date is approaching | Assign a journey to the recipient when the employee’s probation end date is approaching |
| Employee's retirement date is approaching |
Assign a journey to the recipient when the employee’s retirement date is approaching. |
After you configure a nudge, the Process HCM Nudges ESS job evaluates active nudges and identifies the population to whom the journey needs to be assigned.
Points to Note
A few points to remember when configuring nudges:
- Nudges for the predefined employment actions are evaluated only for the primary assignment of a worker.
- When a nudge is processed, the effective date in the system is considered.
It’s not based on the ESS job run date. The following dates are considered
for the events:
- Contract end date
- Probation end date
- Retirement date
- After a journey is assigned for an event and there’s a change in the contract, probation, or retirement date, the journey assignment is reevaluated and reassigned again. The already assigned journey isn’t automatically removed.