How You Use Nudges to Assign Journeys for Employment Events

You can configure a nudge that automatically assigns a journey for specific employment events.

You configure nudges for the Human Resources module in the Nudge Configuration work area. The following table lists the nudges that you can configure:

Module	Reason	Input Parameters	Channel Type	Recipient Type
Human Resources	Employee's anniversary is approaching	Days Before Work Anniversary	Email Touchpoints Card	Line Manager
	Employee's anniversary is approaching	Days Before Work Anniversary	Journey	Employee
	Employee's birthday is approaching	Days Before Birthday	Email Touchpoints Card	Line Manager
	Employee's contract period end date is approaching	Days Before Contract Ends	Journey	Employee
	Employee's probation period end date is approaching	Days Before Probation Period Ends	Journey	Employee
	Employee's retirement date is approaching	Days Before Retirement Date	Journey	Employee

After you configure a nudge, the Process HCM Nudges scheduled job evaluates active nudges and identifies the people to whom the journey needs to be assigned.

Points to Note

A few points to remember when configuring nudges:

Nudges for the predefined employment actions are evaluated only for the primary assignment of a worker.
When a nudge is processed, the effective date in the system is considered. It’s not based on the scheduled job run date. The following dates are considered for the events:
- Contract end date
- Probation end date
- Retirement date
After a journey is assigned for an event and there’s a change in the contract, probation, or retirement date, the journey assignment is reevaluated and reassigned. The already assigned journey isn’t automatically removed.
For Human Resource nudges, you can send reminders using the Reminders section and also specify the number of reminders to be send. Reminders can be sent based on:
- Before and after action date (Days from Reminder Action)
- From first nudge date (Days from Nudge Date)
- After action date (Days from Reminder Action)
- Before action date (Days from Reminder Action)