HCM Alerts for Payroll Flows

The HCM Alerts functionality for payroll flows enables you to configure and send worklist FYI notifications or emails to alert flow owners of the status of flows that they own. These alerts are triggered from an event or from a REST resource.

You can configure the format of the alerts and send notifications to multiple owners of a flow.

The HCM Alerts functionality replaces the existing flow notification solution and offers the following advantages:
  • Define your own notification content using your own templates.
  • Compose notification content to include status of the flow.
  • Send notifications to multiple flow owners within a group.
  • Define language or country-specific email templates.
Note: The predefined HCM flow alerts apply only for the automatic flow tasks and it's not available for manual flow tasks.

Predefined Alerts

Predefined alerts are available for you to use directly. They notify a flow owner when a flow task has started or ended. The ended notification includes the status of the task such as complete or error.

The following alerts are predefined in the application.

Predefined HCM Alerts for Payroll Flows

Alert Name Description
Start Flow Task Alert Notification to inform the payroll task owners when a task within a flow becomes active.
End Flow Task Alert Notification to inform the payroll task owners when a task within a flow finished processing and is marked as complete.
Completed with Alerts Notification to inform the payroll task owners when a task within a flow finished processing with a status grouped by Completed with Alerts.
Critical Alerts Notification to inform the payroll task owners when a task within a flow has completed with a status grouped by Critical Alerts.
Corrected Processes Notification to inform the payroll task owners when a task within a flow finished processing with a status grouped by Corrected Processes.

The flow notification includes the {FLOW_NAME} token that you can click to navigate to the checklist of the flow and review the task.

Use the delivered FLOW_PATTERN_ALERT templates or deactivate the delivered template and create new templates to create your own alerts. Use the Alerts Composer tool to enable and configure your email notifications. You can change the logic for notification generation, email content, font size, font style, graphics and links, to meet your own requirements.

The template supports tokens for parameters such as Person ID of the person receiving a notification, flow instance name that you have submitted and is processing, base task name, and so on.

Enable HCM Flow Alerts

By default, the SOA flow notifications are enabled.

Use the ORA_PAY_TASK_NOTIFICATION_SWITCH profile option to enable the predefined HCM flow alerts. Use the Manage Administrator Profile Options task in the Setup and Maintenance area to set the profile option to Y.

You can then verify that the HCM flow alerts are displayed in the Notifications section of the flow pattern.