Tips When You Use Web Clock Both Online and Offline

Here are some tips for using Web Clock if you use it both online and offline, instead of just online.

Initial Use

The first time you use Web Clock on your mobile device, make sure that you're online. By starting online, you make sure that your device successfully syncs important data that Web Clock needs to work properly when you're offline. Your Web Clock will show a notification when the sync finishes.

Also be sure to enable Location services the first time that you open the mobile Oracle HCM app. This lets Web Clock record geolocation information when you report time.

Data Sync

After you use Web Clock offline, the next time you use it online, it automatically starts syncing your offline time data with the server. To make sure that the time events on your Web Clock are current, let that sync finish before you use Web Clock to report time. The time it takes for the sync to finish depends on your device, network bandwidth, and connection stability. It also depends on how much data Web Clock needs to transfer.

Time That Clock Events Use

Your Web Clock configuration might use server time. This setting works only for online events. If you're offline, clock events use your device time. This difference in the time used might lead to time entry errors that you need to fix before you can submit the corresponding time card.

Other Fields

Your Web Clock configuration might include other fields for you to complete. When you're online, you see these fields, but you won't when you're offline. The corresponding time card might be incomplete or in error if you don't complete these other fields. You need to fix the incomplete or in error time cards before you can submit them.