Why didn't my keyword search return the expected results?

Your keyword search didn't return the expected results because of any of these reasons.

  • Keywords are copied to the keywords table only when the keyword-refresh process is run in some cases. Depending on how frequently you run this process, some recent changes to person records may not appear in keyword-search results.

  • Keyword searches return a result only if you have access to the information in which the keyword is found. For example, if your keyword search is procurement and a match occurs in a person's competencies, the person appears in the search results only if you have security access to the person's competencies.

  • When you enter both a keyword and an effective as-of date, the search results include only those assignments for which the keyword value in the keywords table matches the keyword value on the effective as-of date.