User-Name and Password Notifications

By default, users in all user categories are notified automatically of changes to their user accounts and passwords. These notifications are based on notification templates. Many templates are predefined, and you can create templates for any user category.

During implementation, you identify the notifications that you plan to use for each user category and disable any that aren't needed. This topic introduces the predefined notification templates and explains how to enable and disable notifications.

Predefined Notification Templates

This table describes the predefined notification templates. Each template is associated with a predefined event. For example, the Password Reset Template is associated with the password-reset event. You can see these notification templates and their associated events on the User Category: Notifications page of the Security Console for a user category.

Template Name

Description

Sent to Inactive Users?

Sent to Locked Users?

ORA Administration Activity Request

Notifies the user when an administrator initiates an administration activity

Yes

Yes

ORA Expiring External IDP Signing Certificate

Warns the user that an external identity provider certificate is expiring soon

No

Yes

ORA Expiring Service Provider Encryption Certificate

Warns the user that a service provider encryption certificate is expiring soon

No

Yes

ORA Expiring Service Provider Signing Certificate

Warns the user that a service provider signing certificate is expiring soon

No

Yes

ORA Forgot User Name

Sends the user name to a user who requested the reminder

No

Yes

ORA Location Based Access Disabled Confirmation

Notifies the user when an administrator disables location-based access through an administration activity request

Yes

Yes

ORA New Account

Notifies a user when a user account is created and provides a reset-password link

Yes

Yes

ORA New Account Manager

Notifies the user's manager when a user account is created

Yes

Yes

ORA Password Generated

Notifies the user that a password has been generated automatically and provides instructions for resetting the password

Yes

Yes

ORA Password Expiration

Notifies the user that a password has expired and provides instructions for resetting the password

No

No

ORA Password Expiry Warning

Warns the user that a password is expiring soon and provides instructions for resetting the password

No

No

ORA Password Reset

Sends a reset-password link to a user who performed the Reset Password action on the My Account page

No

Yes

ORA Password Reset Confirmation

Notifies the user when a password has been reset

No

Yes

ORA Password Reset Manager

Sends a reset-password link to the manager of a user who performed the Reset Password action on the My Account page

No

Yes

ORA Password Reset Manager Confirmation

Notifies the user's manager when a user's password has been reset

No

Yes

ORA Single Sign-On Disabled Confirmation

Notifies the user when an administrator disables Single Sign-On through an administration activity request

Yes

Yes

When you create a user category, it's associated automatically with the predefined notification templates, which are all enabled. You can update user categories using the SCIM API, and you can perform bulk updates to categories using HCM Data Loader. For information on adding users to a user category, see the topic Add Users to a User Category.

You can't edit or delete predefined notification templates that begin with the prefix ORA. You can only enable or disable them. However, you can update or delete the user-defined templates. Each predefined event can be associated with only one enabled notification template at a time.

Note: Both pending workers and terminated workers receive emails at their personal email address.

Enabling and Disabling Notifications

For any notification to be sent to the users in a user category, notifications in general must be enabled for the user category. Ensure that the Enable notifications option on the User Category: Notifications page is selected. When notifications are enabled, you can disable specific templates. For example, if you disable the New Account Template, then users in the relevant user category aren't notified when their accounts are created. Other notifications continue to be sent.

To disable a template:

  1. Click Edit on the User Category: Notifications page.

  2. In edit mode, click the template name.

  3. In the template dialog box, deselect the Enabled option.

  4. Click Save and Close.