How You Set Up Shift Owners to Support Third-Party Schedule Imports
For each third-party scheduling application that you import shifts from, you need to add codes to the ORA_HWM_SHIFT_ENTRY_OWNER lookup. WFM schedules use these codes to identify the owner of each shift, so schedulers know the source of the shift data.
- In the Setup and Maintenance work area, on the Tasks panel tab, click Search.
- Search for and click Manage Common Lookups.
- On the Manage Common Lookups page in the Lookup Type field, enter ORA_HWM_SHIFT%.
- Click Search.