Can I override beneficiary details even after the life event is closed?

You can override beneficiary details using the Override Enrollment option in the Enrollment work area.

For example, when you close a life event for a participant, the beneficiary percentage allocations for various plans must add up to 100%. If they don't add up, you can correct the beneficiary percentage allocations for the previously closed life events using the Override Enrollment option.

Here's how you correct the allocations:

  1. In the Enrollments tab in Benefits Service Centre, select Override Enrollment on the Actions menu.

  2. In the Override Enrollment page, scroll to the Beneficiaries section.

  3. Correct the allocations for each beneficiary until you see 0% left for allocation.