Work Patterns in Workforce Scheduling

To identify the shifts framework for a worker during a specific cycle, create a work pattern for their work assignment. The shifts can have specific start and end times or durations for specific days. Or they can be flexible.

For multiweek patterns, you can also set a shift to be a nonworking week. This framework is used to decide the worker's default contractual schedule. Here's an example of how the same assignment might vary depending on the work pattern type.

Cycle Start and End Times Flexible Days and Times
Week 1

Work Monday, Wednesday, and Friday from 8:00 am to noon

Work Tuesday, Thursday, and Saturday from noon to 4:00 pm

All the shifts include a 15-minute paid break that can be taken any time during the shift

Can work Monday, Wednesday, and Friday for a maximum of 4 hours

Can also work Tuesday, Thursday, and Saturday for a maximum of 6 hours

All the shifts include a 15-minute paid break that can be taken any time during the shift

Week 2

Work Tuesday, Wednesday, and Thursday from 2:00 pm to 8:00 pm.

Includes a 15-minute paid coffee break at 4:00 pm, and a 30-minute unpaid meal break at 6:00 pm

Can work on Tuesday, Wednesday, and Thursday for a maximum of 6 hours

Can take a 15-minute paid coffee break between noon and 3:00 pm and a 30-minute unpaid meal break between 5:00 pm and 7:00 pm

Nonflexible work patterns are validated to ensure the weekly hours total to the standard working hours defined for the worker assignment. For example, if a worker has an assignment-level FTE of 40 hours, then their work pattern needs to total to 40 hours for any week. Flexible work patterns aren’t validated.

To create a work pattern, use the Work Patterns quick action for My Client Groups > Workforce Scheduling. On the Work Patterns page, search for and select a specific work assignment to see the existing inactive and active work patterns. You can also add other work patterns here. Or you can load work patterns for worker assignments using HCM Data Loader.

Tips

As a line manager or HR specialist, you can assign work patterns to only the workers you've permissions to access.

A worker’s work assignment can have only one work pattern active at a time and work pattern dates can’t overlap. The work assignment can have gaps between when one work pattern ends and another pattern starts.

The fields that you see when adding shifts depend on the selected work pattern type. For example, start and end times types include time fields while duration types don’t. You can add existing shifts to the work pattern or create the appropriate shift while you’re creating the work pattern.

For flexible work patterns, the days or days and times are when the person needs to be available to work that assignment. You don’t need to schedule them to work on all the specified days and at all the specified times. For example, Kris's manager schedules Kris to work the week 1 pattern on Mondays and Fridays from 9:00 am to noon. They don’t schedule Kris to work at all on Wednesdays.