Overview of Nudges

A nudge acts as a reminder to take a specific action on a certain event. You receive nudges for any overdue or pending tasks for events such as upcoming check-ins, updating goals, pending feedback, or celebrating accomplishments, so that you can take appropriate actions on them.

You receive these reminders through one or more of these channels:

Channel	Description
Check-in Insight	Recommended insights topics that appear when a check-in is created or edited. Here’s the path where you can see the nudge: Me > Touchpoints > Schedule Check-in > View Recommended Topics > Insight tab. You can use the Add Insight action which adds the item to your check-in.
Email	Email notifications sent to your work email ID.
Journey	You can see the journey assigned to you in the Me > Journeys > My Journeys tab.
Touchpoints Card	Cards that appear on your Touchpoints page. For most of these nudges, you can use the Add to Check-in action to add the item in a Touchpoints New Check in page. These are the exceptions to the available actions: For Feedback related nudges, you can use the Request Feedback or Give Feedback actions that takes you to the feedback page. For Human Resources related nudges about birthdays and work anniversaries, you can use Recognize action to enter your wishes in a panel on the page. For the Goal-related nudge where employees complete their goals ahead of goal target completion date, managers can use the Send Recognition action to enter their wishes in a panel on the page.
Transaction Card	Cards that appear on Redwood pages when Render Nudges is enabled. For this channel, you can assign a priority level from the options low, medium, or high. You can use the Add to Check-in, action which opens up Touchpoints New Check in page and adds the item to your check-in. To display these nudges on Redwood pages, you need to do the following: In Visual Builder Studio, enable the page property for rendering nudges. Select the Transaction Card channel to display the nudge on a page.

Currently, nudges are available for these modules:

• Human Resources
• Journeys
• Touchpoints

You can schedule two types of nudges:

• Recurring nudges that are triggered on a schedule. For example, schedule nudges for employees when a journey assigned to them has overdue tasks.
• One-time nudges that are triggered for the configured reason. Dataset For example, to remind a manager that their employee’s birthday is approaching in some days.

To evaluate nudges, run the Process HCM Nudges and Process HCM Scheduled Nudges scheduled jobs.