When Tasks Are Automatically Released to Approval Groups
When a workflow task is assigned to an approval group, anyone in the group can claim it. But if they don’t act on the task after a certain amount of time, the task is automatically released to the group.
While a task is claimed, no one else in the approval group can act on it. But when the task is released, anyone in the group can claim and act on it. The time that a user has before the task is automatically released can depend on multiple factors. The factors that you can control are the task priority and expiration policy.
No Expiration Is Set
If the task has no expiration, it’s automatically released based only on the task’s priority.
Task Priority | Duration in Days |
---|---|
1 | 1 |
2 | 2 |
3 | 3 |
4 | 4 |
5 | 5 |
So, if a task has a priority of 3, the user who claimed the task has 3 days to act before it’s automatically released.
Expiration Is Set
(Expiration Date - Calendar Date) * Expiration %
Task Priority | Expiration Percentage |
---|---|
1 | 30 |
2 | 40 |
3 | 50 |
4 | 60 |
5 | 76 |
(15 – 10) * .50 = 2.5
So,
the user has two and a half more days from today to act on the task before it’s
automatically released.