• Title and Copyright Information
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• 1 Overview
  • Overview of Journeys
  • Overview of Implementing Journeys
• 2 Prerequisites for Journeys
  • Journey Profile Options
  • Journey Lookups
  • Journey Categories
  • Moving to Journeys
• 3 Templates
  • Predefined Journey Templates
  • Journey Template Definition
  • Journey Allocation Criteria
  • Journey Completion Criteria
  • Actions Supported in Journeys
  • Considerations for Configuring Actions in Journeys
  • How You Configure Events in Journeys
  • How You Configure Other Events in Journeys
  • Example of Configuring Conditions in Journeys Based on Absence Attributes
  • Configure Criteria for Journeys and Tasks Using Redwood Rule Builder
  • Example of Creating an Onboarding Journey
  • Considerations When Using Enterprise Onboarding Journey Category
  • Considerations for Importing a Journey Template Configuration
• 4 Assigning Journeys and Tasks
  • Journey Actors
  • How Journeys are Assigned
  • How You Schedule Recurring Journeys
  • Attributes that Determine Journey or Task Assignment
  • How Task Performers and Task Owners are Determined in Journeys
  • Examples of Task Delay Duration in Journeys
• 5 Guided Journeys
  • Overview of Guided Journeys
  • Supported Task Types in Guided Journeys
  • Allow External Users to Access Guided Journeys
  • Enable a Guided Journey for Responsive Pages
  • Enable a Guided Journey for Redwood Pages
  • Enable a Guided Journey for Explore Tab in Journeys
• 6 Contextual Journeys
  • Overview of Contextual Journeys
  • Create a Contextual Journey
  • How You Manage Contextual Journeys
• 7 Surveys Using Journeys
  • Overview of Surveys in Journeys
  • How You Schedule Surveys in Journeys
  • Example of Creating a Survey in Journeys
  • How You Assign a Survey Journey
  • Use Cases for Surveys in Journeys
  • Create Quick Surveys in Journeys for Small Set of Workers
  • Compare Journey Questionnaires, Survey Journeys, and Manager Surveys
• 8 Synchronize Journey Template Changes
  • Overview of Synchronizing Assigned Journey Attributes
  • Journey Attributes Synchronized During Process Run
• 9 Configure Task Types
  • Overview of Journey Tasks
  • Task Types in Journeys
  • Considerations for Creating Journey Tasks
  • How You Create Journey Tasks
• 10 Configure Task Groups
  • Overview of Task Groups in Journeys
  • Example of Creating a Task Group in Journeys
  • Example of Determining Task Performers Only After a Specific Task is Completed
  • Considerations for Creating Task Groups in Journeys
  • How You Decide Whether to Use Tasks or Task Groups in Journeys
• 11 Application Task Type
  • Considerations for Using Application Task Type in Journeys
  • Example of Configuring Completion Criteria for a Journey Task
• 12 Embedded Application Task Type
  • Considerations for Using Embedded Application Task Type in Journeys
  • Example of Embedding an Application Task Region in a Journey Task
• 13 External URL Task Type
  • How You Configure the URL for an External URL Task Type in Journeys
• 14 User Defined Content Task Type
  • Configure User Defined Content Task Type for a Journey
• 15 Report Task Type
  • How You Configure the Report Task Type in Journeys
• 16 Analytics Task Type
  • How You Configure Analytics Task Type in Journeys
• 17 Agent Task Type
  • Configure Agent Task Type in Journeys
• 18 Electronic Signature Task Types
  • Configure Native Electronic Signature in Journeys
    • How Signed Document Data is Stored in Document Records in Journeys
    • Configuration Options for Electronic Signature Task in Journeys
  • Configure Electronic Signature Using DocuSign in Journeys
    • Considerations for Configuring DocuSign Envelopes in Journeys
  • How You Decide Whether to Use Native eSignature or DocuSign in Journeys
• 19 Configurable Forms
  • How You Create Configurable Forms in Journeys
  • Example of Creating a Configurable Form in Journeys
  • Journey Descriptive Flexfields
• 20 Advanced Task Type
  • How You Create an Advanced Task in Journeys
  • Create an Advanced Task in Journeys
• 21 I-9 Task Type
  • Example of Integrating Journeys with HireRight for I-9 Employment Eligibility Verification
  • Create Journey Tasks for I-9 Process
  • Statuses Sent from HireRight to HCM Using Journeys
  • Flexfield Mapping in HireRight for Journeys
  • Seeded Lookups for HireRight eVerification Status for Journeys
  • Remote I9 Process in Journeys HireRight Integration
  • How You Use Multiple HireRight Accounts in Journeys
  • Diagnostic Report for I-9 Integration Errors in Journeys
• 22 Oracle Process Automation Task Type
  • Integrate with Oracle Process Automation in Journeys
  • Example of Creating Oracle Process Automation Tasks in Journeys
• 23 Use Activation Criteria to Trigger Tasks
  • Overview of Activation Criteria for Journey Tasks
  • Example of Activating Journey Tasks Based on Task Status
  • Example of Activating Journey Tasks Based on Input to a Configurable Form
  • Example of Activating Journey Tasks Based on Input to a Questionnaire
  • When to Use Dependent Task and Activation Criteria in Journey Tasks
• 24 Journeys and Document Records
  • Move Journey Task Attachments to Document Records
  • How Journey Attachments are Stored in Document Records
• 25 Personalize Journeys
  • Journey Display Properties
  • How You Rename Journey Task Action Labels
  • Examples of Configuring Journey and Task Display Properties
  • How You Configure the Background Image for a Journey
  • How You Configure the Name Format Displayed on Journey Cards
  • Title for Journey Templates
• 26 Secure Journeys
  • How You Secure Journey Template Category
  • How You Secure Journey Template Operations
    • Secure Journey Template Operations
  • How You Secure Assigned Journeys Based on Specific Templates
    • Secure Assigned Journey by Template
  • Considerations for Configuring Journey Security
• 27 Notifications and Reminders
  • How You Configure Journey Notifications
  • Considerations for Journey Notifications
  • How You Use Predefined Alert Templates for Journey Notifications
  • Example of Translating Tokens for Journey Alerts
  • Journey Features with Only Alerts-Based Notification Support
  • How You Use Nudges to Send Journey Reminders
  • Example of Configuring a Nudge to Send Journey Reminders
  • Journey Notifications for Pending and Terminated Workers
• 28 Preboarding
  • How You Enable Sending Journey Notifications to Personal Email
  • How You Enable Access to Journeys for Preboarding
• 29 Deep Links in Journeys
  • Deep Links in Journeys
• 30 Archive and Purge Assigned Journeys
  • Archive and Purge Assigned Journeys
  • How You Archive and Purge Assigned Journeys
  • Examples of Assigned Journeys Archive and Purge
• 31 Oracle Search for Journeys
  • How You Enable Oracle Search for Journeys
• 32 Create and Use Journeys
  • How You Create Journeys
  • Personal Journeys
  • How You Use Journeys
  • How You Assign a Journey to Multiple People
  • Example of Delegating Access for Journeys and Tasks
• 33 Analyze Journey Errors
  • How You Troubleshoot Journey Issues
  • How You Analyze Journey Errors