How do I enable the Benefits Certification Agent?

Here's how:

  1. Navigate to Benefits Administration > Benefits Activity Center > Search for Employee.
  2. Ensure that you're on the Benefits Summary page. On the Settings and Actions menu in the global header, select Edit Page in Visual Builder Studio. Ensure that you've appropriate access to the VB Studio configuration to see this option.
  3. In the Page Properties area, set the value of the Enable Benefits Certification Agent on Enrollment Summary to true.
  4. Preview and publish your changes. Once enabled, the agent becomes available within the Benefits Summary experience for certification processing.