How do I personalize the Need Help Contact Us region in various Benefits pages?

Here's how:

1. Open the page. On the Settings and Actions menu in the global header, click Edit Page in Visual Builder Studio. Ensure that you've appropriate access to the VB Studio configuration to see this option.
2. To hide the default information, in the Page Properties area, you can set the value of these properties to false:
   • showNeedHelpRegion for the Benefits Enrollment page and Self-Report a Life Event page.
   • showDefaultNeedHelp for the self-service landing page.
3. To show the personalized information, set the value of the showCustomNeedHelp field to true.
4. In the customNeedHelpTitle field, enter the title information. You can use only plain text in this field.
5. In the customNeedHelpDefaultText field, enter your text. You can use HTML code in this field.
6. You can add a journey by entering your journey code in customNeedHelpJourneyCode field. If you wish to show only specific tasks within that journey, use customNeedHelpJourneyTaskCode field.
7. Preview and publish your changes.