Document Structure
It’s highly recommended to structure your document using headings, subheadings, and so on.
Headings must clearly describe the meaning of the content in the subsequent section. Each section (under a heading) must contain semantically related concepts. If you find that a section contains a mix of concepts, it’s advisable to create new sections. Also, the various heading levels must be clearly distinguishable. For example, use font size 12 for Heading 1, font size 10 for Heading 2, font size 8 for Heading 3, and so on.
A well-constructed document structure enables the agent to split the document into semantically meaningful chunks. This improves the quality of the generated answers.
Here's a comparison of two approaches to structuring a document:
Approach 1 | Approach 2 |
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Scope of Plan Coverage This plan covers Employees of ACME.An "Employee" shall mean a common law Employee of ACME, Inc. (ACME), ACME International Corporation and ACME Software Technology GmbH. Independent contractors and/or "leased workers" engaged by a staff leasing company are not Employees for purposes of the Plan and therefore are not eligible to participate in the Plan. Full and part time employees are covered as follows – You may participate in one of the medical, dental, vision, life/accidental death and dismemberment (AD&D), long term disability (LTD), and health care and dependent care flexible spending accounts (FSA) benefits offered under the Plan when you meet one of the eligibility requirements listed below.
INPATRIATES are covered as follows – An Inpatriate (and eligible Dependents) residing in the United States for 90+ days and scheduled to work 30 -- 40 hours/week for an ACME Entity will be enrolled, upon notifying , in the following benefits:
Your eligible dependents may be covered by the medical, dental, vision, and life insurance options under the Plan when Your Dependent meets one of the eligibility requirements listed in this section. NOTE: Your Dependents may not enroll in a particular benefit option offered under the Plan unless You are also enrolled |
Scope of Plan Coverage This plan covers Employees of ACME and their dependents. Eligible Employees An "Employee" shall mean a common law Employee of ACME, Inc. (ACME), ACME International Corporation and ACME Software Technology GmbH. Independent contractors and/or "leased workers" engaged by a staff leasing company are not Employees for purposes of the Plan and therefore are not eligible to participate in the Plan. FULL & PART TIME EMPLOYEES You may participate in one of the medical, dental, vision, life/accidental death and dismemberment (AD&D), long term disability (LTD), and health care and dependent care flexible spending accounts (FSA) benefits offered under the Plan when you meet one of the eligibility requirements listed below.
INPATRIATES An Inpatriate (and eligible Dependents) residing in the United States for 90+ days and scheduled to work 30 -- 40 hours/week for an ACME Entity will be enrolled, upon notifying , in the following benefits:
ELIGIBLE DEPENDENTS Your eligible Dependents may be covered by the medical, dental, vision, and life insurance options under the Plan when Your Dependent meets one of the eligibility requirements listed in this section. NOTE: Your Dependents may not enroll in a particular benefit option offered under the Plan unless You are also enrolled. |
Approach 2 is highly recommended. Breaking the document into semantically related content, organized by the various coverage categories, enables the agent to provide more relevant answers to questions about benefits coverage. Also, note that the various heading levels are visually distinguishable. |