Extend Application Page with Agent Guided Journey

After you create the Guided Journey, you have to configure the application page with the guided journey task code

  1. Go to the page you want to enhance with agent capabilities.
  2. Go to Oracle Visual Builder Studio:
    • Click Settings and Actions in the top right.
    • Click Edit Page in Visual Builder Studio.
  3. Create or select an existing project.
  4. In the Business Rules panel, locate the page property for page level guided journey.
  5. Enter the Guided Journey code noted previously.
  6. Switch to the live view to test interactions with your agent.
  7. Follow your organization guide to publish your page customization.