Profile Options

You will require these profile options to work with AI Agents and Guided Journeys.

Verify that these profile options are set to Y at the site level:

Profile Option Code	Profile Option Name
ORA_HCM_VBCS_PWA_ENABLED	Enable VBCS Progressive Web Application User Interface
ORA_PER_GUIDED_JOURNEYS_SETUP_REDWOOD_ENABLED	Agent Task Type Enabled for Guided Journeys
ORA_PER_AGENT_TASK_TYPE_GUIDED_JOURNEYS_ENABLED	Redwood Guided Journey Setup Page Enabled