Oracle Search Diagnostics

Users can search for other people, actions, jobs, locations, positions, and so on using Oracle Search but can occasionally run into problems.

  • The following diagnostics are available to assist in getting these issues resolved:
    • HCM Oracle Search Person Index Diagnostic Report
    • HCM Oracle Search Job Index Diagnostic Report
    • HCM Oracle Search Location Index Diagnostic Report
    • HCM Oracle Search Model Profile Index Diagnostic Report
    • HCM Oracle Search Organization Index Diagnostic Report
    • HCM Oracle Search Person Profile Index Diagnostic Report
    • HCM Oracle Search Position Index Diagnostic Report
    • HCM Journeys Oracle Search Diagnostics Report
    • HCM Benefits Search Person Index Diagnostic Report

For information on how to find and run the diagnostic go to Run Diagnostic Tests

Note:

Diagnostic reports compare the number of records in database and in Oracle Search. The top-level object counts should match.

If you identify a minor mismatch, review the ingestion logs to identify potentially not ingested records and then work with support to add these individual records to the index.