What happens if you select multiple workers when assigning a journey?

When you assign a journey to multiple people from the Assign Journey UI, the Mass Assign Journeys process is activated to evaluate eligibility for the journey and its tasks.

The process is internally run to process the multiple journey assignments, filter out inactive assignments, and only assign the journey to those workers with active assignments.

For example, you have selected 3 workers - Ravi, Rohini, and John, of which you have selected the active assignments of Ravi and Rohini and a non-active assignment of John. In this case, the journey doesn't get assigned to John.

However, when you assign a journey to only one person from the Assign Journey UI and you have selected a nonprimary assignment for the worker, the journey does get assigned to that worker.

For example, you have selected John's non-active assignment. In this case, the journey gets assigned to John.