Troubleshoot HCM Extracts for Payroll Balance Reporting

Review the extract run results and if you find that the results aren't as expected, follow these suggestions to troubleshoot the issue.

• To check if balances are processed for a particular employee, use the View Person Process Results task to search for an employee and view the Balance Results.
• To check if the payroll you used to submit the extract includes processed balances, complete these steps to know which payroll runs have processed the payroll.
  1. Navigate to the Checklists page, select the LDG you have used for the extract definition, and check the latest runs of Calculate Gross Earnings.
  2. Select the flow with the payroll name you used to submit the flow.
  3. Use the Flow Details tab to view the flow tasks, click Go to Task icon for the Calculate Gross Earnings task and check if balances are processed.