Configure Integration With Journeys

You can configure health and safety incidents within Journeys.

As a Human Resources (HR) Specialist, these are the two ways in which you can configure safety incidents within journeys:

• You can include a safety incident related task in the journey (by selecting the task type as Application Task and the value as Safety Incident). For example, you can create a Safe Travels journey and include a safety incident related task Report a safety concern. An employee who's assigned the Safe Travels journey can report a safety incident from within the journey itself. The task includes a button Go to application task which takes the user directly to the incident creation page.

• You can trigger a journey automatically when a safety incident is created with a specific event type. For example, when an employee reports an incident of the type virus, injury or illness, you may want to assign a journey to the incident reporter to complete these tasks: Create Absence, Inform Payroll, Submit Insurance Claim. You can do this by configuring a Health and Safety- Incident event in the journey and selecting the specific event type Virus, Illness and Injury. Note that you need to set the initiator as the performer for all the tasks. The journey won't be triggered if the initiator is a nonemployee.