Enable and configure the agents
Use these steps to enable and configure the agents on the Results Details and Person Results pages.
Enable the interactive chat
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Go to Tools > AI Agent Studio.
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On the AI Agent Studio tab, select Payroll Run Analyst > Copy Template.
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Enter a suffix and select Continue > Publish.
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Go to My Client Groups > Show More > Journeys Setup > Guided Journey.
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Create a new journey.
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Enter the Name and Code.
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Optionally, select the Allow access for external users switch.
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Select Create Draft.
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In the Tasks section, select Add.
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Enter the Task Name and Task Description, as you'd want to see in the journey's banner.
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In the Task Type list, select Agent.
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In the Agent Type list, select Workflow Agent.
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In the Workflow Agent list, select the template you copied earlier.
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Save your changes and activate the guided journey.
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Go to My Client Groups > Payroll > Person Results.
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Search for a person and select a specific instance of the Calculate Payroll process from the search results.
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On the Result Details page for the selected person, select Settings and Actions > Edit Page in Visual Builder Studio.
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In the Set Guided Journeys Code at the page level and Set Guided Journeys Task Codes at the page level page properties, enter the guided journey and task you created earlier.
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Publish your changes.
Enable the Changes and Exceptions tab
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Go to My Client Groups > Payroll > Person Results.
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Search for a person and select a specific instance of the Calculate Payroll process from the search results.
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On the Result Details page for the selected person, select Settings and Actions > Edit Page in Visual Builder Studio.
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Create a new project or use an existing one.
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In the AI Payroll Run Summary section, set the Enable Changes and Exceptions Tab page property to True.Note:
To configure the summary agent, use the Changes and Exceptions Summary Agent Team page property.
By default, it's set to the Payroll Summary Analyst agent. You can select a different agent if you want an alternative summary.
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Publish your changes.