1. Administering Payroll Flows
  2. Process Results Pages

Process Results Pages

For completed tasks, you can view the process results in these pages:

  • Process Results Summary page

  • Process Results Details page

  • Person Process Results page

Process Results Summary Page

The Process Results Summary page displays by default processes that are submitted and completed in the last seven days. It displays processes with these statuses:

  • Critical Alerts

  • Completed

  • Completed With Alerts

  • In progress

The page doesn't display processes that are pending, scheduled, corrected, such as rolled-back. The default view displays all processes submitted in the last seven days. Use the filters to expand the date range.

Navigate to Payroll in My Client Groups from your Home page and click Process Results Summary under the Flow Submission and Results section. The Process Results Summary page opens.

Here's the list of tasks you can do on the Process Results Summary page:

  • Check the status of recently submitted processes.

    For example, before processing payments, as a payroll manager, you may want to review and ensure that all the payroll processes and reports have completed without any errors. If any of the person records have errors, use the Process Results page and search for a person record to see what the error is. You can return to the person's record to correct the errors, before resubmitting the payroll process.

  • Use the filter option to view flows as per your choice and for a wide range of filter choices such as LDG, payroll, submission date, submitted by, flow type, flow patterns, flow status, and so on.

  • Monitor the status of all processes and reports submitted across Legislative Data Groups.

  • Drill down to the Process Results Details page to access a specific process and view detailed information such as messages, output reports, and log files.

  • View single task parameters.

  • Take corrective action on records that have errors and submit the task.

  • Use the Submitted By field to filter on the person who has submitted a process. The Submitted By field is a free text field and you can only use the 'contains' filter option, you can't use any other filter option for this field.

Process Results Details Page

The Process Results Details page is accessible from a task in the Checklist or Process Results Summary pages. View further details of the selected task in these four sections on this page:

  • Person Process Results

  • Output and Log Files

  • Parameters

  • Linked Flows

Since this page is in the context of a process, you can view these details of a specific process and take corrective actions as required.

  • View high-level process statistics displayed at the top of the page. It displays the number of records included in the process and their status.
  • Review the process analytics to check the total number of records processed, number of records that are processed successfully, records pending, records that have failed, records marked for retry, and so on.
  • View list of all employees included in the process, if applicable.
  • Use the Parameters and Process History tab to view the details of the parameters used to submit the process and view the process history. The process history details are used for audit purposes and to troubleshoot issues. It includes actions such as submit, rollback, mark for retry, retry, and so on.
  • Use the Logs tab to view details of the processes and sub-processes included in the process. Use this data to troubleshoot processing errors.
  • Use the Attachments tab to access all attachments for the process such as reports.

  • Use the Messages tab to view messages related to the process or any of the sub processes.

  • Use the Payroll Checklist option to navigate to the checklist page that this process was submitted by.
  • Use the Roll Back Errors action at the process level to remove the results of all employees with an error status. You can use any of the options, as shown in this image, to include the rolled back employees in a payroll relationship group.

    When you roll back records that have errors, the application segregates and includes the rolled back records in a payroll relationship group. The application gives you the option to select either an existing payroll relationship group or create a new payroll relationship group or opt for the application to generate a group automatically. The existing group can be a group already created for this flow, or for another flow, or one that’s manually created. You can now use a single payroll relationship group for the whole flow across multiple tasks within the flow.

    After you have rolled back results for a process, navigate to the Payroll Relationship Group page and open the PR Group to view the rolled back records.

  • Review the status of each individual employee record and perform actions as required.

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