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  • 1 About This Guide
    • Audience and Scope
    • Related Guides
  • 2 Overview
    • Overview of Incentive Compensation
    • Job Roles and User Guide Chapters
  • 3 Incentive Plans Overview
    • Incentive Plans
    • Incentive Compensation Plans, Plan Components, and Performance Measures
  • 4 Expressions
    • Incentive Compensation Expressions
    • Create Generic Plan Component and Performance Measure References in Expressions
    • Enable Attributes for the Expression Builder
    • Research an Invalid Expression
    • Predefined Functions
      • Incentive Compensation Predefined Functions
      • Enable Attributes to Pass as Input Parameters for Predefined Functions
      • Create Incentive Expressions with Predefined Functions
      • Manage Explicit Plan Component and Performance Measure References in Predefined Function Expressions
    • User-Defined Queries
      • Overview of User-Defined Queries
      • Create Expressions with User-Defined Queries
      • Create a User Defined Query
      • Value Set Aggregate Functions in the Expression Builder
      • Troubleshooting User-Defined Queries
    • Logical Operations
      • Logical Operations Best Practices and Quick Reference
      • Logical Operations in the Expression Builder
  • 5 Plans and Plan Components
    • Overview of Compensation Plans
    • Incentive Compensation Plan Options for Primary Details
    • Copy a Compensation Plan for the New Year
    • Create Terms and Conditions for Compensation Plans
    • Plan Components
      • Create Incentive Compensation Plan Components
      • Options for Calculating Incentives
      • Incentive Compensation Calculation Phase Options
      • Considerations for Adding Plan Components to Incentive Plans
      • Add the Same Plan Component to a Plan
      • Payment Made Through Third Party
      • Plan Component Deletion
      • Import Plan Components in Bulk Using Import Management
    • Tips for Plans and Components
      • Best Practices for Configuring Compensation Plans
  • 6 Performance Measures
    • Overview of Performance Measures
    • Goals
      • Performance Measure Goals
      • Incentive Compensation Goal Distribution Options
      • Provide Alternate Targets
    • Credit Categories
      • Credit and Transaction Factors for a Credit Category
    • Measure Formula
      • Options for Using Individual or Grouped Transactions in Attainment Calculations
      • Examples of Calculating Attainment by Individual Transaction
      • Examples of Calculating Attainment by Grouped Transactions
      • Examples of Expressions to Calculate Incentive Compensation Attainment
    • Scorecard
      • Convert Measure Attainment to a Score
      • Calculate Monthly Product Bonuses with a Scorecard
    • Add Measures to Plan Components
      • Considerations for Adding Performance Measures to Plan Components
      • Examples of Measure Weights in Calculations
      • Override Attributes for a Performance Measure
    • Import Performance Measures
      • Import Performance Measures in Bulk Using Import Management
    • FAQs for Performance Measures
      • Why can't I enter a date range for a performance measure or plan component?
  • 7 Rate Tables
    • Considerations for Rate Tables
    • Guidelines for Rate Dimensions
    • Equal Tier Values
    • Use Dynamic Tier Expressions for a Rate Table
    • Change the Decimal Precision in Rate Tables
    • Add Rate Tables and Scorecards
      • Considerations for Adding Rate Tables to Plan Components
      • Options for Splitting Attainment Numbers Across Rate Tiers
      • Examples of Calculating Earnings Using Interpolated Rates
      • Examples of Calculating Earnings Using Step Rates
    • FAQs for Rate Tables
      • What happens if I edit individualized incentive compensation rate table rates?
  • 8 Incentive Formula and Earnings Calculation
    • Plan Component Incentive Formulas
    • Examples of Expressions to Calculate Earnings
    • Calculate Quarterly Earnings Using Measure Formula Output as a Hurdle
  • 9 Plan Validation, Approval, Export, and Import
    • Plan Invalid for Calculation
    • Component Invalid for Calculation
    • Performance Measure Invalid for Calculation
    • Incentive Compensation Plan Document Approval and Acceptance Process
    • Approve and Accept a Plan
    • Edit the Plan Document
    • Reassign Plan Approval to Another User
    • Troubleshoot Plan Approvals
    • Incentive Compensation Plan Export
    • Import an Incentive Compensation Plan
    • Import Incentive Plans in Bulk Using Import Management
  • 10 Examples of Incentive Plans
    • Calculate Monthly Bonuses Based on Quota Attainment
    • Calculate Monthly Bonuses Using Blended Attainment
    • Calculate Monthly Bonuses Using a Weighted Score
    • Calculate Quarterly Bonuses Using a Multidimensional Rate Table
    • Calculate Monthly Commissions Based on Percentages of Generated Revenue
    • Calculate Monthly Commissions Using As-Of Attainments for the Interval (True-Up Calculations)
    • Calculate Monthly Bonuses Using True Up
    • Calculate Biweekly Earnings Using a Score with a User-Defined Query to Find Adjustment Factor
    • Calculate Quarterly Bonuses Using a User-Defined Query to Find Ranking
  • 11 Participant Imports
    • Overview of Importing Participants, Details, and Goals
    • Import Participants Parameters
    • Import and Update Participant Details into Incentive Compensation
    • Use Participant Detail Import to Add Data or Delete Participants
    • Import Participant Goals
    • Import Participant Goals Using Import Management
    • Import Quota Management Goals for Participants
    • Participant Goals and Oracle Sales Planning Cloud
    • Delete Participants from a Business Unit
    • Mask Participants in the CN_SRP_PARTICIPANTS_ALL Table
    • Change a Participant's Name
    • Import Future-Dated Employees from HCM
  • 12 Participant Assignments
    • Overview of Participant Assignments
    • Compensation Managers and Analysts Assign Participants
    • Participant Information You Can See
    • In the Participant Assignments Work Area, Assign a Participant to a Compensation Plan Directly
    • In the Participant Snapshot Work Area, Assign a Participant to a Compensation Plan Directly
    • New Participant Assignment Checklist
    • Avoid Duplicate Plan Assignments
    • End Dates for Compensation and Participant
    • End Date or Delete Assignments
    • Considerations for Pay Groups
    • Options for Individualizing Compensation Plans and Plan Components
    • Assignment by Role
      • Participant Role Defined
      • Assignments by Role or Direct Assignment to Individuals
      • How do I import incentive participant role assignments data?
      • Assign Roles to Participants Using Rules
      • Participant Assignment Rule Changes
      • Role Assignment Errors and How To Fix Them
      • Deploy Compensation Plans Process
      • Example of Participant Assignment
    • FAQs for Participant Assignments
      • What happens if I assign a participant to the same incentive compensation plan directly and also with a role?
      • Why wasn't my incentive compensation assignment created?
      • What happens if I change an incentive compensation assignment date?
      • What happens if I edit an individualized incentive compensation goal?
      • What happens if I deselect an individualize check box?
      • Can I individualize details for some participants if default individualization is disabled?
      • Can I edit the overview content for the Participant Snapshot and Sales Compensation work areas?
  • 13 Processing Currencies
    • Currency Parameters for Incentive Compensation
    • Import Currency Conversion Rates
  • 14 Import and Collection Processing
    • Overview of Importing and Collecting Source Transactions
    • What To Do Before Importing and Collecting Transactions
    • Import Transactions for Incentive Compensation
    • Import ERP Transactions
    • Transaction and Credit Collection Process
    • Examples of Collecting Transactions and Credits
    • Transaction and Credit Collection Errors
    • FAQs for Import and Collection Processing
      • How can I transform the data when it has been collected and then added to the incentive compensation transaction table from staging?
      • What happens if I collect a transaction or credit that was canceled in the source application?
      • Why are the charts for credit and earnings not up to date?
      • How can I update incentive compensation processing statistics?
  • 15 Credit, Rollup, and Classification Overview
    • Overview of Incentive Compensation Transaction Processing
    • Overview of Credit, Rollup, and Classification
    • Run All Transaction Processes
  • 16 Credit, Rollup, and Classification Parameters
    • Crediting and Rollup Parameters
    • How Credits Roll Up the Credit Hierarchy
    • Classification Parameters
  • 17 Credit, Rollup, Classification, and Assignment Rules
    • How Qualifying Criteria Work With a Rule Hierarchy
    • Rule Ranking and Number of Winners
    • Selection of a Winning Rule
    • Number of Winners
    • How Credit Categories Work with the Classification and Calculation Processes
    • Credit Categories in Classification Processing
    • Credit Categories in Calculation Processing
    • Create a Classification and Credit Category Hierarchy
    • Example of a Catchall Classification Rule
    • Create an Independent Credit Category Hierarchy
    • Change a Credit Rule for a New Participant Assignment
    • Change Criteria in a Credit Rule
    • Deploy Incentive Compensation Rules
    • How Role is Used in Direct Credit, Rollup, and Team Rules
    • FAQs for Credit, Rollup, and Classification Rules
      • What's the best way to maintain incentive compensation rules?
      • How can I move an incentive compensation rule in the hierarchy?
      • When do I include incentive compensation business units in, or exclude them from, the credit and rollup hierarchy?
      • What happens if I select receive direct credit?
      • What's a split percent?
      • How can I generate unique rule numbers?
      • How can I change dates for rules and their assignments?
  • 18 Attributes for Qualifying Criteria
    • Guidelines for Organizing Qualifying Criteria within the Rule Hierarchy
    • Named Account Attributes Delivered with Incentive Compensation
    • Enable the Product Catalog Hierarchy Attribute for Classification Rules
    • Enable Custom Attributes for Qualifying Criteria
  • 19 Import and Export Rules
    • Import Credit, Rollup, Classification, and Participant Assignment Rules using Import Management
    • Import Rules Directly from Microsoft Excel Spreadsheets
  • 20 Credit, Rollup, and Classification Processing
    • Run Crediting
    • Indirect Credit Options
    • How You Create Direct and Rollup Credit Transactions
    • View Progress of the Crediting Process
    • Settings That Affect Credits and Rollups
    • Examples of Credits and Rollups
    • How Team Credit Rules Are Processed
    • Credit Transaction Adjustments
    • Cancel Incorrect Credits
    • Classification
      • How Base and Credit Transactions are Classified
      • Classification After Crediting and Before Calculation Examples
      • Settings That Affect Transaction Classification
      • How You Override Classification, Crediting, and Rollup Processing Codes
      • Classification Errors Correction
    • FAQs for Credit and Rollup Processing
      • What happens if I edit an incentive compensation rollup credit receiver after processing?
      • What happens if I edit an incentive compensation team or team member after processing?
      • What happens if I roll up incentive compensation credit to a parent?
      • How can I resolve a transaction with a Credit Error status?
      • Why is a transaction not classified?
      • Why does a transaction have a New process status after running crediting?
      • Can I run crediting or classification simultaneously in multiple business units?
  • 21 Calculation Processing
    • Methods of Grouping Transactions for Processing
    • Changed Events Log
    • Calculation Request Parameters
    • Incremental Calculation Events
    • Examples of Why Calculation Runs Too Long
    • FAQs for Calculation Processing
      • How can I optimize throughput for incentive compensation batch processing?
      • What happens if an incentive compensation plan status changes after I create the calculation request, and before I submit the request?
  • 22 Earnings
    • How Participant Earnings Are Calculated
    • Examples of Calculated Incentive Earnings
    • Calculation Analysis
    • Gather Data for Crediting Insights
    • Why can't I see the participant's transaction?
    • Why are earnings missing for a transaction?
  • 23 Incentive Calculation Errors
    • Incentive Calculation Failures
    • Eligibility Errors Correction
    • Calculate Process Problems and Solutions
    • Process Results in the Error State
    • Credits Not Processed or Have Eligibility Error
    • Earnings Have Calculation Errors
    • You Have Incorrect Earnings Amounts
    • Earnings Not Calculated for a Plan Component
  • 24 Payment Plans
    • Overview of Managing Pay Groups and Payment Plans
    • Incentive Compensation Payment Components
    • Create Payment Plans
    • Prevent Negative Payments
    • How You Allocate Draw and Recovery Amounts Using Incentive Payment Plan Categories
    • Example of Incentive Compensation Draw and Recovery
    • FAQs for Payment Plans
      • Why can't I delete incentive compensation pay group and payment plan assignments?
      • Can I edit the payment plan category?
      • Can I override attributes for a participant's incentive compensation or payment plan?
      • Can I override a draw or recovery amount for the participant's incentive payment plan?
      • How can I extend or shorten the payment plan period for a participant?
      • What happens if I edit an incentive payment plan start or end date?
      • Why did the payment plan not apply to all plan components?
  • 25 Payment Processing
    • Pay Incentive Compensation Participants
    • Payment Batch
      • Earnings to Payments Guidance
      • Create a Payment Batch
      • Delete Multiple Paysheets
    • Paysheet Adjustments
      • Adjust a Paysheet
      • How You Hold and Release Payment Transactions
      • Hold Payments for a Participant
      • Pay a Third Party
      • Waive Draw Recovery
    • Paysheet Approval
      • Approve Paysheets
      • Participant Paysheet Approvals
      • Payment Acknowledgment
    • Payment Export
      • Export Incentive Compensation Payments
    • Payment Process
      • Participant Subledger Balances
      • Update Paysheet Statuses in Bulk
    • Payment Settings
      • Incentive Payment Parameters
      • Payment Batch Statuses and Security Definitions
    • FAQs for Payment Processing
      • What happens if I edit the incentive payment or recovery amount?
      • What happens if I edit interval numbers after using them in incentive compensation processing?
      • Why are the incentive compensation balances not reflecting my edits?
      • What's the difference between creating a payment batch for selected or all participants?
      • What happens if I delete paysheets in an unpaid payment batch?
      • Why does my paysheet refresh put the paysheets in Processing status?
      • Why is a transaction paid in a prior payment batch in this unpaid paysheet?
      • Why did the Current Interval Payment Transactions column have a different amount than the Payment Transactions column?
  • 26 Analytics
    • Overview of Incentive Compensation Analytics
    • Listing of Prebuilt Subject Areas
    • Listing of Prebuilt Analytics
    • Display Analytics in Incentive Compensation
  • 27 Dispute Management
    • How You Manage Disputes
    • Hold a Disputed Earning