Eligibility Rules

Use this topic to understand how you create and manage eligibility rules.

You can set eligibility rules to specify whether a user is eligible for a product offer or product service. You can set up different eligibility rules based on multiple conditions and specify whether all or some of the conditions are applicable. For example, you can make a product available to customers of a specific region.

Eligibility rule is a top-level resource in the Launch application. You can define these rules using both REST APIs and from the Launch application UI.

See Use REST APIs to Create Catalog Entities on using REST APIs to create catalog entities.

Create Eligibility Rule

Here are the quick steps to creating an eligibility rule as part of the guided flow for creating offers. If you're an administrator, you can also navigate to the Rules landing page directly from the application home page to create rules.

  1. On the Rules page, click Create Eligibility Rule.

  2. Specify details including the eligibility criteria and the effectivity dates. Specify additional criteria if needed and then click Create.

You can also edit, delete, or deactivate product eligibility rules.

Here's an example of an eligibility rule where an offer is eligible for customers residing in the United States.

Parameter

Operator

Value

Country

Equals

United States