Migration Rules

Use this topic to understand migration rules and how you create these rules for bundle offers.

Migration rules is a top-level resource in the Launch application. You create these rules as part of the offer creation process for customers to upgrade or downgrade from one product offer to another.

These rules basically define the upgrade or downgrade path between marketable offers. You can create upgrade or downgrade rule for only bundle offers.

Note: Migration rule is applicable between sellable bundles (commercial, service or package).

Create Upgrade or Downgrade Rule

Here are the quick steps to creating upgrade or downgrade rule:

  1. During the offer creation process, click Upgrade To or Upgrade From on the Rules page.

  2. Specify the details depending on whether you're creating an upgrade or a downgrade rule

    A customer can either migrate from a source offer to the current offer, or from the current offer to another offer.

  3. Specify other details including the penalty amount. A penalty amount is charged if the customer terminates the offer before the specified end date.

  4. Click Add.

You can also edit, delete, or inactivate upgrade or downgrade rules.

Here's an example where a penalty is charged for terminating the current offer before it ends.

Upgrade Type

Offer

Commitment Start

Duration

Penalty

Upgrade to

Wireless 2000 package

Now

New Duration

$50