Expose New Pages to UI

You must expose new pages to UI.

Following are the steps:

  1. Sign in to Oracle CX Sales using Administrator role.

  2. Navigate to Application Composer.

  3. Go to Configuration > Structure.

  4. Scroll down to locate Case Management in the list. Expand it.

  5. Locate My Tasks and click the Arrow icon.

  6. Move My Tasks to Top Level group.

    Navigate to Home page. You can view the My Tasks icon.

  7. Repeat steps 5 to 6 for My Worklist.