Verification and Diagnoses

You must enable runtime messages for verification and diagnoses.

Following are the steps:

  1. Sign in to Oracle CX Sales using Administrator role.

  2. Navigate to Application Composer.

  3. To enable runtime messages, go to Common Setup > Run Time Message.

  4. Select Enable Application Script Logging.

  5. Go to Service Request and go to a record detail page.

  6. Click the action button added in previous steps.

  7. Cancel the record.

  8. Navigate to Application Composer.

  9. Go to Common Setup > Run Time Message.

  10. Verify the messages logged by println code in Object Function Groovy code.