Manage Shopping Carts

Buying Experience provides a standardized mechanism for shopping cart management.

It generates events when shopping carts are created or updated and sends the event data to other applications registered as listeners. If a customer leaves a cart unattended for certain number of hours, days, or weeks, an event is generated and published to the listener. The listener can use this event to send notifications to the customer.

Buying Experience uses the default abandon and purge duration to identify abandoned shopping carts and delete them after the specified duration. You can update this duration as required.

How to Update Abandoned Cart Settings

You specify the number of hours, days, or weeks after which a shopping cart is considered abandoned and an abandoned cart event is generated. By default, the duration for abandoned cart is set to two weeks and the duration to delete abandoned cart is set to four weeks. See How to Manage Buying Configurations topic in this guide for more information on updating abandoned cart settings.