Use Tokenized Payments

Payments include collection of one-time payments for a purchase and recurring payments based on a specific schedule. You might perform refunds on one-time or recurring payments to resolve any disputes or when a service is canceled. Buying Experience facilitates the payment process by capturing and passing the token payment method.

With tokenized payments, the payment data is replaced by a token and passed during the payment transactions. This helps to secure the payment data. These tokens are issued in real time and they expire at first use or after a specified period.

Here's the list of scenarios where the token payment method is used in the buying and ordering journey:

• In unassisted purchase, shoppers enter the token payment method at the time of purchase.

• In unassisted care, subscribers update the token payment method in payment care.

• In assisted purchase, care agents enter the token payment method at the time of purchase.

• In assisted care, on request from a customer, care agents update the token payment method in payment care.