1. Integrating Consumer Goods Mobile Direct-Store-Delivery
  2. Integration: Overview

Integration: Overview

DSD enables your sales team to deliver goods directly for your customers using mobile application. You can use mobile application in connected or disconnected mode for anytime, anywhere access to key information about customers, orders, route inventories, and promotions.

To use DSD processes, you must integrate them with your back end systems such as supply chain, accounting, or order management systems. When fully integrated, you can perform, track, measure, and manage your transactions at each stage of the delivery process, starting from checking your appointments to completing your visits, for better business results.

The following consumer goods DSD flows are available for integration:

  • Integrate Routes: Covers the integration of route assignments in consumer goods with a route planning and optimization system.

  • Integrate Route Inventory: Covers the integration of consumer goods mobile with a supply chain system to manage route inventories.

  • Integrate Orders: Covers the integration of consumer goods mobile with order management system to manage order requests and order statuses.

  • Integrate Shipments: Covers the integration of consumer goods mobile with a supply chain system to enable shipments.

  • Integrate Invoices: Covers the integration of consumer goods mobile with Enterprise Resource Planning (ERP) accounting system for processing invoices.

  • Integrate Credit Lines: Covers the integration of consumer goods mobile with an ERP accounting system to manage credit lines and payments.

  • Integrate Payments: Covers the integration of consumer goods mobile with an ERP accounting system to manage payments.

  • Integrate Store Credits: Covers the integration of consumer goods mobile with an ERP accounting system to manage store credits.

  • Integrate Empty Containers: Covers the integration of consumer goods mobile with an ERP system to manage empty containers.

The chapters in this guide describe each of these integrations in detail. To integrate your back end systems, you must perform the configurations according to the instructions given in this guide.