Use the Intelligent Advisor Adapter for Decision Services

Intelligent Advisor decision services can be called by the Oracle Integration Intelligent Advisor Adapter to make decisions and calculations based on rules authored by the business. Using Intelligent Advisor, business users can create and deploy decision-making services from any device in the natural language of their policy documents and business processes and incorporate these browser-authored decision services into process flows with any applications for which Oracle Integration has an adapter. This browser-based rule authoring centralizes decision logic and enables easy sharing and review by stakeholders.

For instance, an Intelligent Advisor decision service used in an integration can:

  • Auto-triage incidents to ensure service-level agreements are met
  • Calculate benefit payments using data stored in a legacy system
  • Recalculate leave entitlements when regulations changes
  • Calculate complex sales commissions

To use the Intelligent Advisor adapter for decision services:

  1. In Intelligent Advisor Hub, the Permissions administrator creates an API Client with the Determinations API role for the workspace that the deployment will be added to. For more information, see Add a new API client.
  2. In Oracle Integration, the system integrator establishes a connection to Intelligent Advisor. For more information, see Create a Connection to Intelligent Advisor In Oracle Integration.
  3. In Intelligent Advisor Hub, the Manager deploys and activates the decision service project. For more information, see Deploy a Decision Service.
  4. In Oracle Integration, the system integrator:
    1. Creates an outbound endpoint to invoke a decision service in Oracle Integration. This invokes the Decision Service REST API for the deployed decision service published by Intelligent Advisor.
    2. Maps data to and from a decision service in Oracle Integration.
    3. Activates the integration.
    4. Tests that the integration is working.