Use the Intelligent Advisor Adapter for Assessments
The Intelligent Advisor adapter is available in Oracle Integration to allow Intelligent Advisor decision assessments to be invoked at any point in an integration. For example, when a B2C Service Incident is created for a medical device manufacturer, an integration can be triggered that uses Intelligent Advisor to find out what to do with this particular type of incident. Intelligent Advisor can then send a response, and the rest of the integration performs any necessary actions (for instance, to save the decision, invoke another process or push data to multiple applications).
Any Intelligent Advisor policy model deployed as a web service can be used in an integration. By using the Oracle Integration ability to connect to anything, the decision logic in Intelligent Advisor can be incorporated into any enterprise application without the need to build a custom connector. For instance, Intelligent Advisor used in an integration can:
- Auto-triage incidents to ensure service-level agreements are met
- Calculate benefit payments using data stored in a legacy system
- Recalculate leave entitlements when regulations changes
- Calculate complex sales commissions
To use the Intelligent Advisor adapter for assessments, follow these steps:
- In Policy Modeling:
- Define names for any attributes, entities and relationships that are to be made available in Oracle Integration.
- Deploy the Policy Modeling project.
- In Intelligent Advisor Hub:
- Activate the project on the Web services - Assess channel.
- Add a standard API client with the Assessment APIs role. This is used for incoming calls from Oracle Integration to Intelligent Advisor.
- In Oracle Integration: