Integrate Intelligent Advisor Into a Virtual Assistant Experience Using the Chat API

Intelligent Advisor interviews can be combined with virtual assistance technology to provide personalized advice experiences. The Intelligent Advisor Chat API is used for creating chat interfaces to Intelligent Advisor interviews. The Chat API is a public JSON API that returns a single question at time and has no navigation available. It is provided as a JSON web service and uses a cookie for session management purposes. The client is required to respect redirects when running in the cloud. Data, such as service requests, can be loaded and saved directly from any application that is connected to Intelligent Advisor, and saved (but not loaded) to B2C Service.

A OpenAPI 3.0 description is available providing the details of the Chat API.

For more information, see Intelligent Advisor Chat API.