Check Whether a Web Service Connector Is Online

To establish that a web service connector is online and responding satisfactorily to the credentials that the connector framework web service connection has been configured within Intelligent Advisor Hub, you implement the CheckAlive action.

The web service will receive a SOAPAction of CheckAlive with:

  • a Security header if the web service connection was configured in Intelligent Advisor Hub with a username and password
  • an empty check-alive-request element in the body

The web service receiving the request should parse the request and verify the credentials within the security header. The response should contain:

  • HTTP 200 OK in the header
  • an empty check-alive-response element in the body with the specified namespace

If the response to a CheckAlive request from a configured web service is not as described above, Intelligent Advisor Hub will interpret the response as the web service being unavailable and will display the status of the service as 'Offline' on the Connections page.

Tip: If the web service connection is showing as offline, check that your web service allows chunked transfer encoding.

Note that the CheckAlive action does not pass URL parameters.