Example: Data Mapping Settings for Interviews with Anonymous Users

Example 1. Setting up an interview for anonymous users which will create a new Contact at the end of the interview.

For instance, this may be used self-service to allow a person to determine whether they would like to apply for a license, buy a product, or receive further contact from an organization. The interview creates the contact record and any-follow-up actions at the end of the interview if they want to proceed.

Tip: This type of interview is demonstrated in the B2C Service Simple, Insurance Picker and Travel Compensation example policy models that are installed with Policy Modeling.

Example 2. Setting up an interview for anonymous users which will not save any data at the end of the interview.

For instance, this may be used self-service to answer a question anonymously or redirect the user to the most appropriate policy for more information.