Lists Supported for B2C Service

Intelligent Advisor supports retrieving lists of values from the following Oracle B2C Service fields (listed in the format <Object>.<Field Name>):

  • Account.Country
  • Account.EmailNotification
  • Account.Profile
  • Account.SalesSettings.DefaultCurrency
  • Account.StaffGroup
  • AccountSalesSettings.DefaultCurrency
  • Address.Country
  • Address.StateOrProvince
  • AnalyticsReportColumn.DataType
  • AnalyticsReportFilter.DataType
  • AnalyticsReportFilter.Operator
  • AnalyticsReportSearchFilter.Operator
  • Answer.AnswerType
  • Answer.AssignedTo.StaffGroup
  • Answer.Banner.ImportanceFlag
  • Answer.GuidedAssistance
  • Answer.Language
  • Answer.PositionInList
  • Answer.StatusWithType.Status
  • Answer.StatusWithType.StatusType
  • AnswerNotification.Interface
  • Banner.ImportanceFlag
  • ChannelUsername.Channel
  • Contact.Address.Country
  • Contact.Address.StateOrProvince
  • Contact.Banner.ImportanceFlag
  • Contact.ContactType
  • Contact.MarketingSettings.EmailFormat
  • Contact.Source
  • ContactMarketingSettings.EmailFormat
  • Email.AddressType
  • GroupAccount.StaffGroup
  • Incident.AssignedTo.StaffGroup
  • Incident.Banner.ImportanceFlag
  • Incident.Category
  • Incident.Channel
  • Incident.ChatQueue
  • Incident.Disposition
  • Incident.Interface
  • Incident.Language
  • Incident.Mailbox
  • Incident.Mailing
  • Incident.Product
  • Incident.Queue
  • Incident.Severity
  • Incident.Source
  • Incident.StatusWithType.Status
  • Incident.StatusWithType.StatusType
  • InterfaceValue.Interface
  • Label.Language
  • LabelRequired.Language
  • MonetaryValue.Currency
  • MonetaryValue.ExchangeRate
  • Note.Channel
  • Opportunity.Banner.ImportanceFlag
  • Opportunity.Campaign
  • Opportunity.ClosedValue.Currency
  • Opportunity.ClosedValue.ExchangeRate
  • Opportunity.CostOfSale.Currency
  • Opportunity.CostOfSale.ExchangeRate
  • Opportunity.Interface
  • Opportunity.ManagerValue.Currency
  • Opportunity.ManagerValue.ExchangeRate
  • Opportunity.ReturnValue.Currency
  • Opportunity.ReturnValue.ExchangeRate
  • Opportunity.SalesRepresentativeValue.Currency
  • Opportunity.SalesRepresentativeValue.ExchangeRate
  • Opportunity.Source
  • Opportunity.StageWithStrategy.Stage
  • Opportunity.StageWithStrategy.Strategy
  • Opportunity.StatusWithType.Status
  • Opportunity.StatusWithType.StatusType
  • Opportunity.Survey
  • Opportunity.WinLossReason
  • Organization.Banner.ImportanceFlag
  • Organization.Industry
  • Organization.SalesSettings.TotalRevenue.Currency
  • Organization.SalesSettings.TotalRevenue.ExchangeRate
  • Organization.Source
  • OrganizationSalesSettings.TotalRevenue.Currency
  • OrganizationSalesSettings.TotalRevenue.ExchangeRate
  • Phone.PhoneType
  • PurchasedProduct.Campaign
  • PurchasedProduct.Mailing
  • PurchasedProduct.Price.Currency
  • PurchasedProduct.Price.ExchangeRate
  • Quote.AdjustedTotal.Currency
  • Quote.AdjustedTotal.ExchangeRate
  • Quote.PriceSchedule
  • Quote.Status
  • Quote.Template
  • Quote.Total.Currency
  • Quote.Total.ExchangeRate
  • QuoteLineItem.AdjustedPrice.Currency
  • QuoteLineItem.AdjustedPrice.ExchangeRate
  • QuoteLineItem.AdjustedTotal.Currency
  • QuoteLineItem.AdjustedTotal.ExchangeRate
  • QuoteLineItem.OriginalPrice.Currency
  • QuoteLineItem.OriginalPrice.ExchangeRate
  • QuoteLineItem.Product
  • SalesProductSchedule.Price.Currency
  • SalesProductSchedule.Price.ExchangeRate
  • SalesProductSchedule.Schedule
  • SiteInterface.Language
  • SLAInstance.NameOfSLA
  • SLAInstance.StateOfSLA
  • StageWithStrategy.Stage
  • StageWithStrategy.Strategy
  • StandardContentContentValue.ContentType
  • Task.MarketingSettings.Campaign
  • Task.MarketingSettings.Document
  • Task.MarketingSettings.Mailing
  • Task.MarketingSettings.Survey
  • Task.Priority
  • Task.StatusWithType.Status
  • Task.StatusWithType.StatusType
  • Task.TaskTemplate
  • Task.TaskType
  • TaskMarketingSettings.Campaign
  • TaskMarketingSettings.Document
  • TaskMarketingSettings.Mailing
  • TaskMarketingSettings.Survey
  • Thread.Channel
  • Thread.ContentType
  • Thread.EntryType
  • TypedAddress.AddressType
  • TypedAddress.Country
  • TypedAddress.StateOrProvince

Note that:

  • built-in menus for the fields above will be populated with both values and text

  • built-in menus for fields not on the list above may be available as a number field but not an enumeration

  • custom menus (as a field of either a built-in object or a custom object) will be populated with both values and text

  • custom fields which reference a non-custom (built-in) menu will only be available as a number field

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