Add an Upload Control

To add an upload control to an interview screen, you either:

Note that before you add an upload control you should ensure that your project has a connection that has been configured to accept attachments:

  • For an explanation of how attachments are handled in Oracle B2C Service interviews, see Attachments In B2C Service Interviews.
  • For connector framework web service connections, the metadata defines if a table accepts attachments for child entities. (The table mapped to the global entity always allows attachments.) For more information, see Accept the Attachment of Files and Forms.
  • For generic provider web service connections and Oracle Integration connections, attachments are always allowed for both global and child entities.

User experience in an interview

During a web-based interview, the interview user clicks the Add button on the upload control on the screen to select the file they wish to upload.

Interview screen in Web Determinations showing appearance of an upload control

If the interview is being used on a mobile device, clicking the Add button will also give the option to take a photo (that will then be uploaded).

When the upload is complete, the upload control on the screen shows the name of the uploaded file.

Image showing appearance of an upload control on a Web Determinations interview screen once a file has been uploaded

If the interview designer has allowed uploaded documents to be downloaded by the interview user, then the uploaded file name will appear as a link. The user can click on this link to open the file in a new browser tab. (Note that some browsers do not open or download files by default. These browsers should give the user the option to open or save the file when they click the file link.)

The appearance of an upload control that is downloadable, on an interview screen once a file has been uploaded

To delete an uploaded file, the user can:

  • Click the trash can icon (for uploads that are downloadable).
  • Hover over the attachment and click Delete (for uploads that are not downloadable).

An uploaded file with a Delete option

Tip: The appearance and behavior of upload controls can be configured in Policy Modeling, or customized using interview extensions.

Uploaded files are not actually saved to the connected application until the interview user clicks a submit button. Note that if virus scanning is enabled for interview attachments and a malicious attachment is detected, the user will be advised and the file will not be saved.