Understand the Different Personas

Oracle IoT Production Monitoring Cloud Service covers the needs of the different personas involved in the production process.

Each of different personas involved in the production process has different objectives:

Persona Objectives
VP of SupplyChain
  • Avoid product delivery delays.

  • Improve the accuracy of production plan across all factories.

  • Reduce production costs.

  • Improve product delivery.

  • Incorporate recommendations derived from real time production diagnostics.

VP of Manufacturing Operations
  • Reduce production costs.

  • Improve product delivery.

  • Determine improvement candidates (factories, production lines, products, and machines) across all factories.

Factory Manager
  • Reduce production costs.

  • Effectively meet production plans.

  • Monitor the factory in real time.

  • Diagnose production issues.

  • Improve overall machine health.

  • Track factories to deliver products per production plan.

  • Identify factories, products, and machines that need immediate attention

  • Understand current and predicted machine health to improve factory uptime.

Maintenance Technician
  • Locate and identify the equipment that needs service.

  • View the prescribed actions to service this machine.

For the purpose of this document we will group the above personas into the following roles:

  • Manager: this role includes VPs of Supply Chain, VPs of Manufacturing Operations, and factory managers.

  • Maintenance Technician

  • Application Administrator: the person in charge of uploading the data to the Cloud, configuring the factory sensors, and customizing the application.