Oracle Financials Cloud

The user is missing setup information. Run the Employment Diagnostic Auto Correct test in Report, Validate, and Commit modes to fix the error:

1. In the Settings and Actions menu, select Run Diagnostics Tests.
2. In the Search for Tests or Search for Tags panes, search for Employment Diagnostic Auto Correct.
3. Select the check box and click Add to Run.
4. In the Input Status column, click the check box icon to supply or edit input parameters.
5. In the Input Parameters dialog box, leave person number as blank to run the diagnostic test for all employees.
6. Enter the run mode as Report and click OK.
7. Click Run, then OK.
8. Click Refresh to display the latest status information.
9. In the row for the selected diagnostic test, click the View Test Results icon in the Report column.
10. In the displayed report, click the link below Execution ID to display the test output. The incorrect id_flex_num should be displayed.
11. To correct the error, rerun the Employment Diagnostic Auto Correct test in Validate mode.
12. To commit the modified record, rerun the Employment Diagnostic Auto Correct test in Commit mode.

Can't run the diagnostics test?

The expense date is outside of the employee assignment dates. The expense report owner will need to update the expense date to fall within the active assignment dates:

1. On the Home page, click Me > Expenses.
2. Click the card for the expense report.
3. On the Edit Expense Report page, click the date link for the expense item.
4. Edit the Date field to assign a date that falls between the employee's assignment start and end dates.
5. Click Save and Close.

Things to keep in mind:

• If the employee assignment information is incorrect, the employee needs to work with HR to update the assignment dates.

Can't run the diagnostics test?

The employee's default expense account doesn't match the ledger. Update the employee's record to reassign a default expense account:

1. On the Home page, click My Client Groups > Person Management.
2. On the Person Management page, search for and select the employee.
3. In the Assignment section, click Edit, then Correct.
4. Click OK.
5. In the Expenses Information section of the Assignment Details tab, update the default expense account.
6. Click Save, then Save and Close.

Can't run the diagnostics test?

The balancing segment value for the default expense account isn’t valid for the legal entity associated with the user’s business unit. Here are some ways to modify the company segment value:

Correct the default expense account

Work with HR to update the employee's record to correct the default expense account:

1. On the Home page, click My Client Groups > Person Management.
2. On the Person Management page, search for and select the employee.
3. In the Assignment section, click Edit, then Correct.
4. Click OK.
5. In the Expenses Information section of the Assignment Details tab, update the default expense account.
6. Click Save, then Save and Close.

Correct the company segment value

If the expense isn’t imported to Payables, the expense owner can correct the company segment value by modifying expense items:

1. On the Home page, click Me > Expenses.
2. Click the card for the expense report.
3. On the Edit Expense Report page, click the date link for the expense item.
4. Edit the Account field to provide the correct company segment value.
5. Click Save and Close.

Things to keep in mind:

• To modify the company segment value, the user must have full account or company segment override privileges.

Can't run the diagnostics test?

The new account code combination ID couldn’t be validated. For example, the selected cost center might not be compatible with the selected company. Review the error message details to correct the invalid code combination.

Things to keep in mind:

• You can either select a valid account combination, or work with a General Ledger administrator to update the accounting cross validation rules to allow the desired account combination.

Can't run the diagnostics test?

How's the expense item accounting derived?

The expense report is missing dates. Update the expense report to add dates to the expense items:

1. On the Home page, click Me > Expenses.
2. Click the card for the expense report.
3. Select the expense items that don't have dates. Click Actions, then Edit.
4. In the Date field, enter a date for the expense item.
5. Click Save and Close.

Can't run the diagnostics test?

Please contact My Oracle Support for assistance. You'll need to log an SR and share your diagnostic results.