Configure Live Experience for In-App Calling

When you set up Live Experience for in-app calling, Live Experience establishes the call through the Live Experience-enabled app that your customers already use.

Before you start

Before you begin, you already have a fully-developed and Live Experience-enabled mobile app. If you don't, or if you need information about developing Live Experience-enabled mobile apps, see Developing Live Experience.

First, work with your application developer to add notification support to your mobile apps. Adding notification support to your apps allows your apps to understand notification-based events sent by Live Experience, such as a voice call initiated by Live Experience.

To add notification support to your iOS app, see Add Notification Support to your iOS App.

To add notification support to your Android app, see Add Notification Support to your Android App.

After notification support is added to your mobile apps, configure your Live Experience application to send notifications to your mobile app. See Configure Your Application to Send Notifications.