Add Live Experience JavaScript SDK to the DCS Application

To add Live Experience JavaScript SDK to your Digital Customer Service (DCS) application, you must create an lxsdk compress file and then upload this compressed file to your DCS application.

Create the lxsdk Compress File

  1. On your machine, create a folder and name it lxsdk.
  2. Extract the Live Experience JavaScript SDK in the lxsdk folder.
  3. Right-click the lxsdk folder and click Compress to ZIP file.

    The lxsdk folder now appears as a compressed file.

Add the lxsdk Compressed Folder to Your DCS Application

Navigate to your DCS application created in Visual Builder Studio and complete these steps to add the lxsdk compressed file:
  1. In the Web Apps pane, right-click the Resources folder and click Import.
  2. In the Import Resources dialog box, drag and drop the lxsdk compressed file, and click Import.

You’ll now have an lxsdk subfolder in the Resources folder which contains the same subdirectories and files as the lxsdk folder on your machine.