Additional Configuration Options for your Web Pages
In addition to context attributes, you can control other widget behaviors listed in the following table.
Additional configuration options for your web pages are listed in the following table.
Method | Description |
---|---|
liveApi.controller.settings.startVideoInFullScreen |
Choose whether the video engagement starts in full-screen mode (true), or as an overlay (false). Default value: false |
liveApi.controller.service.startCallDirectly |
Choose whether to start an engagement automatically when the customer opens the page containing the widget. When set to true, the widget is hidden from the customer. Default value: false |
liveApi.controller.settings.hidePauseButton |
Choose whether to hide the pause button from the customer on the mobile widget, preventing them from pausing the call. Default value: false |
liveApi.controller.settings.hideEndCallButton |
Choose whether to hide the end-call button from the customer in the mobile widget, preventing them from ending the call themselves. Default value: false |
liveApi.controller.settings.hideQueueLengthIndicator |
Choose whether to hide the queue length indicator from the customer as they wait to be connected to an associate. Default value: false |
liveApi.controller.settings.attemptFaceMatchWhenVerifyingIdentity |
In the context of verifying the identity of your customers, use this setting to enable the facial recognition capability provided by Jumio. See Implementing Identity Verification in a Web or Mobile App for more info. Default value: false |
liveApi.controller.service.skipRecordingPermissionRequest |
Disable the recording permission request warning presented to customers before they can join a recorded call. Default value: false |
For more information about context configuration, see the Live Experience JavaScript API Reference.
Next, see Add Origin Domains.