Cancel a Transaction

Most integrated point-of-sales systems cancel transactions automatically, but you can also manually cancel processed transactions.

You can use this procedure to cancel transactions, but keep in mind you can only cancel processed transactions.

1. On the Transactions page, open the transaction you want to cancel.

2. Click Actions and select Cancel.

3. If you're certain you want to cancel the transaction, click OK in the warning message.

   This changes the transaction status from Processed to Canceled, and it creates a reversal transaction. If you want to see the details, click the reversal transaction.