Merge Members

To perform a member merge, do the following:

1. Open Loyalty Members.

2. Click Actions, and select Merge.

3. In the members list, select all the members you want to merge while holding down the Shift key.

   Note:

   You can merge up to a maximum of 5 members at one time.

4. Click the Merge Selected button.

5. In the Member Merge window, select the remaining member.

   Oracle Loyalty merges all the selected records into this record.

6. Click the Merge button.

The Members screen displays only the remaining member. The deactivated members' points, vouchers, promotions, member attributes, and referrals are added to the remaining member's existing items. Member field attributes aren't merged.

Note:

Deactivated members' records are retained with the Merged status.